BSc SEM

Welcome to BSc SEM

On this page, you can find the full programme for the introduction week at your study programme, as well as contact information and links to social media.

Remember to keep yourself up to date as changes may occur up until the introduction week.

Welcome from your guides

Welcome to CBS and to SEM!

We’re truly excited to welcome you all and kick off this exciting new chapter of your studies after the summer!
To get things started right, we have put together a fun, interactive, and informative Introduction Week in Week 35.

The programme is organized so that you can get to know each other and get a good introduction to the social and academic life at CBS.

The study start guides/coordinators at SEM

Welcome from Study Director

Welcome from the Program Director

Dear new Service Management students,

Welcome to the BSc in Business Administration and Service Management at Copenhagen Business School!

Over the next three years, you will study at one of Europe’s leading business schools, diving into the dynamic and ever-evolving world of services—the largest and fastest-growing sector globally. The core strength of the Service Management program lies in its evidence-based, forward-looking and value-driven approach to service management. You will gain insights into how services are managed, developed and innovated across a range of contexts. Moreover, our program offers you the opportunity to specialize in one of the following areas in the second year: Service innovation, culture and tourism, or digital services. Each path opens doors to unique professional futures in a globalized, service-driven economy.

But university is about much more than what happens in the classroom. It is about discovering how you learn best, finding your voice in an international environment, building new friendships, and becoming part of a strong academic and social community. At CBS—and especially within the Service Management program—we take pride in fostering a study culture where students and teachers work together to create a supportive and inclusive environment that is key to both academic success and student wellbeing.

Once again, it is a great pleasure to welcome you to our program, and I look forward to meeting you very soon.

Best,
Claudia Eger

Academic Study Director and Associate Professor
Copenhagen Business School

Programme for the introduction week

Activities at CBS will appear in your schedule, which you will find at calendar.cbs.dk. Please be aware that the below programme may differ slightly from calendar.cbs.dk, as it shows the room booking timeslots. It is the timeslots in the programme below that you must follow.

Activities outside CBS, e.g. social events, will not appear in your schedule, but only in the programme below.

Monday,
25 August
2025

Practical information: Please wear weather-appropriate clothing, as some activities will take place outdoors. Breakfast and lunch will be provided on the first day. No need to bring a computer.

8:15 – 9:00 – We meet at Frederiksberg Have, behind Porcelænshaven (PH), 2000 Frederiksberg, where all the guides will be ready to greet you. You will receive a nametag, and we will play a short game before heading into Porcelænhaven together. On the day, there will be many new students and guides, so please stay aware and look out for the SEM guides (a picture/video of the exact location will be posted on social media on the day).
9:25 – 9:35 – In Ovnhallen (Porcelænshaven 20, room PH20.-1.46), you will be welcomed with a speech by CBS President Peter Møllgaard. Light breakfast will be provided.
9:40 – 10:30 – When the speech is over, please exit the room. Together, we will walk to Solbjerg Plads 3 (SP), 2000 Frederiksberg, where we will go to room SPs16 BCG.
10:30 – 11:15 – SEM Study Director Claudia Eger will give you a short welcome and an introduction to the study program, as well as to the SEM Wellbeing Initiative.
11:15 – 11:45 – We, the coordinators/guides, will finally have the chance to introduce our team. We will also give you an introduction to the week and everything we have planned, as well as go over a few important guidelines and rules for the week.
11:45 – 12:30 – We will play a few games to give you the opportunity to get to know each other.
12:30 – 13:15 – We will have a lunch break in small groups with the guides (lunch will be provided by us).
13:15 – 15:30 – We wil all meet up again at SPs16 BCG, where you will be split into groups for a campus tour. You will be shown the most important campus buildings and features, such as the library, canteen, group rooms, and the rooms you’ll be using on your first day.
15:30 – 15:55 – We will wrap up the day at SPs16 BCG.

Tuesday,
26 August
2025

Practical information: Please wear weather-appropriate clothing, as some activities will take place outdoors. Lunch will not be provided, so please bring your own or purchase something during the lunch break. No need to bring a computer.

09:15 – 09:30 – The day starts on the greens outside Solbjerg Plads 3, 2000 Frederiksberg, where guides will be ready to greet you and show you to the room. A few guides will greet you at Fasanvej Station or Frederiksberg Station if you arrive by metro (a picture/video of the exact location will be posted on social media on the day).
09:30 – 09:45 – In room SPs16 BCG, the guides will give a short introduction to the day.
09:45 – 10:30 – We will play a few icebreaker games so that you again have the opportunity to get to know each other better
10:30 – 11:30 – In room SPs16 BCG, the course coordinators will give short introductions to your first quarter/semester courses: SMF, IMS, and Method 1.
11:30 – 11:45 – You will have a short break.
11:45 – 12:15 – In room SPs16 BCG, the guides will give an introduction to group work and study groups at CBS.
12:15 – 13:00 – Lunch will be shared in your small study groups, giving you a chance to connect.
13:00 – 13:30 – We will relocate to Gammel Strand St. (you may also use the lunch break for this). It takes approximately 10 minutes by metro – please remember to buy a ticket. If you have any questions about public transportation or tickets, feel free to ask the guides.
13:30 – 14:30 – From Gammel Strand, we will go on a guided canal boat tour around the city. This is a great opportunity to see Copenhagen and spend some time chatting and relaxing.
14:30 – 15:30 – Icebreaker games and wrap-up.
18:00 – 21:00 – We will continue the beloved tradition of Tutor Dinners. You will be split into groups and go to the tutors’ homes for dinner and fun activities (locations will be provided on the day).

Wednesday,
27 August
2025

No activities.

Thursday, 28 August
2025

Practical information: Please wear weather-appropriate clothing, as some activities will take place outdoors. Lunch will not be provided; however, we will be in the city for the scavenger hunt, so there will be opportunities to buy something. There is no need to bring a computer.

09:15 – 09:30 – We will meet at Kongens Have (the exact location in the park will be shared the day before).
09:30 – 10:00 – We will play a few fun games together.
10:00 – 13:45 – You will be split into groups and go on a scavenger hunt through Copenhagen. The lunch break will take place during the activity, so feel free to grab something to eat along the way. This is a great chance to explore the city, bond with your group, and have some fun.
13:45 – 14:00 – The scavenger hunt will end at Frederiksberg Have (behind Porcelænhaven). Please be on time so we can head into Ovnhallen together.
14:30 – 16:00 – Well-being Lab. Pernille Steen Pedersen will give a presentation to new students entitled “Well-being, Ethics, and Nordic Nine”. This session offers insight into student well-being and adjustment in a new environment, as well as how to best navigate your role as a new student. Address: Ovnhallen, Porcelænshaven 20, PH20.-1.46, 2000 Frederiksberg,PH20-1.46.
16:00 – 16:15 – Please leave the room and go to Frederiksberg Have (behind Porcelænhaven) for the wrap-up.

Friday, 29 August
2025

09:15 – 09:30 – We will meet on the greens in front of Solbjerg Plads, 2000 Frederiksberg.
09:30 – 10:00 – We will play a few icebreaker games.
10:00 – 12:00 – In room SPs16 BCG, we will have a session on getting ready for your first day. During this session, we will introduce you to the essential IT platforms you will use throughout your studies. Topics include how to connect to the CBS WiFi, navigate my.cbs.dk (hosted on SharePoint) to access important study information and services, and use Canvas for course materials and assignments.
12.00 – 12.45 – Lunch break
12:45 – 13:30 – In room SPs16 BCG, brief introductions will be given by Student Guidance, Mentors, and CBS Students, providing an overview of the different areas.
13:30–14:30 – On the greens in front of SP, you will be divided into mixed groups. Guides will lead a Q&A session in each group, covering different topics related to CBS.
18:00–20:40 – Dalgas Have 15, room DH.Ø.1.41, 2000 Frederiksberg: Music Bingo & Quiz Night. Join us for a fun music bingo night with snacks and sodas provided.

13 August
24 August, 2025

International Student?

Every year, right before the study start, CBS hosts two welcome events for new international students:

Wednesday, 13 August: Online pre-arrival seminar

Join CBS for an online seminar to help you get settled in Denmark and at CBS. You will get information and tips about registration with the authorities, housing, living in Denmark and much more.

Sunday, 24 August: Welcome event

On this day you will get essential practical, academic and cultural information to assist you in your transition to CBS and Copenhagen.

Please note that you need to sign up for the Welcome event.

Meet your study start guides

We are 16 study start guides from the second year at SEM, who have made an incredible effort to plan the best possible study start for you in week 35 – we look forward to showing you what we have planned and to have a fantastic week with you all!

We are all study start guides because we are passionate about giving you the best start to your new student life.

We look forward to meeting you all and hope you are as ready and excited as we are! See you soon!

BSc SEM social media

Facebook: SEM intro 2025
Instagram: semintro25

Contact information

If you have any questions about the intro week, feel free to contact any of the following study start guides.

Frederikke Hillertz (study start coordinator), email: frhi.stu@cbs.dk, tel.: +45 60552500
Ida Tian (study start coordinator): email: it.stu@cbs.dk, tel.: +45 50451655

If you have questions concerning your study programme, you can also contact the programme management:

Study Manager: Johan Dilling Holst, jdh.stu@cbs.dk
Study Director: Claudia Eger ce.bhl@cbs.dk